Vivint Ping Camera

Go to the cameras section in your online account center under Custom Actions. If you can’t see any cameras listed, contact our Customer Care team via chat for assistance. If you can see cameras listed there but not on your mobile app, log out and sign in again. The camera should then be visible.

A Vivint Smart Home Professional will install and position your Vivint Ping Cameras as part of your smart home package. After the initial installation, you can move your Ping cameras wherever you like. If you decide to make changes yourself, we suggest you pay special attention to these four points:

• Camera height — Mount or position cameras according to your preference to catch the action you want to see.
• Signal strength — Make sure camera placement is within your WiFi range.
• Power supply routing — The closer to the power source, the better.
• Mounting — Ensure a secure attachment.

A complete security system can help protect your home and family from a variety of threats—burglary, intrusion, property theft, vandalism, and house fire or flood—by facilitating quick access to emergency assistance. Vivint Smart Home provides you with a security ecosystem for your whole home—inside and out—as well as an on-call support team to assist you day and night.

Every Vivint Smart Home system includes a one-on-one product consultation, professional installation, and 24/7 customer support and monitoring. The suite of products typically included in a Vivint Smart Home security system includes:

• Outdoor Camera – Wireless, HD security camera with infrared night vision that gives you on-demand access to a live video feed and sends notifications to your phone when motion is detected around your home.
• Flood/Freeze Sensors – Protect homes from water damage and pipe-freezing low temperatures by sending mobile notifications when water is present or temperatures drop.
• Motion Detector – Infrared motion sensor with 90-degree look-down to ensure nothing passes by undetected.
• Smoke Detector – Uses photoelectric sensing to detect when smoke is present.
• Door/Window Sensors – Sound an alarm whenever protected doors and windows are opened and can also be used to protect medicine cabinets, gun cabinets, or the door to a child's bedroom.

The Vivint Ping Camera is an invaluable addition to your smart home package. Ping gives you visual coverage inside your home and easy, two-way communication with the people who come and go when you’re away.

Simply press the handy One-Touch Callout button to reach anyone using the Vivint Smart Home app on their phone.