If you are considering purchasing a home security system monitored by Vivint, you may have a few questions about the installation procedures.
If unusual activity occurs or is triggered on your system, a signal is sent to the Vivint control center. If you are at home in an emergency, you must ensure that a Vivint specialist is with you. They contact your local emergency services and accompany you through the emergency until help arrives. In this way, appropriate assistance will be provided as soon as possible, regardless of the time of day or night.
It's important to know that while Vivint is a wireless home security system that uses cellular technology, you don't need a phone line to make it work. In fact, a Viv Int Field Service Professional only drills two holes for connecting power cables and installing door sensors. Since it is wireless, no wires need to be placed around the house to drill these holes. Other devices such as detectors and sensors are installed in your home with discrete screws.
Should you move, Vivint will install your home security system in your new home for free when you sign a new 42-month monitoring contract. If you don't want to sign the new contract, you will be charged a $100 fee to move the system to your newer home. Should you move, we will take your home security system with you, but only for a one-time fee.
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